My Shipment Hasn’t Been Collected From the Drop-Off Shop

If you dropped off your shipment after the cut-off time (typically 11am on weekdays), the carrier will usually collect it on the next business day. If more than two business days have passed since drop-off, please contact our Customer Service team for assistance.

If your shipment has been dropped off but no scans are showing, please allow one business day for tracking to update before contacting us.