How do I reprint shipping labels and docs?

Sometimes labels and other documents are not produced at checkout (normally due to an issue with the address). If this happens you should normally receive them within 60 minutes (during working hours).

To reprint your shipping labels, you have the following options: 

1 .Click on the link we sent you in your order confirmation email. 

2. Go to your dashboard and re-print from there. 

If there is an issue with your labels, we’ll inform you on the dashboard, and let you know as soon as they are complete. 

Alternatively you can reprint your shipping docs anytime by logging in to your account.

Reprinting shipping docs from your account

To reprint your shipping docs from your account, you will need to log in. Once you do, go to the “My Shipments” section of your dashboard and click on the row or the 3 dots to reprint.