Parcelhero Ireland
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Support

Making A Booking

The town/city name has changed, your website is suggesting the wrong name

The town/city name has changed, your website is suggesting the wrong name

Some postcodes can have multiple town names associated with it. Sometimes couriers expect different names. We sometimes suggest you use a different name on the site, or ‘translate’ the name you have entered for one that the courier supports. Please do not worry about this, so long as you have provided a correct address and postcode, the city/town name we update will work for the courier you have selected. You do not need to amend the address or make any changes, we only make these changes when the courier label is likely to fail if we do not use the correct name. 

So if you think there is a mistake with your booking because the address has changed slightly, it may simply be that we have adjusted the city/town name for the courier you have chosen.