What if the system can't find my address?

If you can’t find your address on the list and are sure that you have entered your details correctly, click “Enter address manually”. This will allow you to fill in your address:

Fill in all appropriate fields. Fields marked with a star are required. If the details are similar, but don’t match, an address we know of, our system will suggest a correction.

Note: If we cannot validate the full collection or delivery address, we will be unable to complete your booking and you will not be able to continue the booking process. This is to ensure it matches your chosen courier’s records and helps avoid failed delivery.